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Property Management FAQS

This Property Management FAQ section was designed to help you navigate some of the difficult questions that come up in the day-to-day life of property management. No question is too small, and we try to address as many as possible in the drop-down below.  For more helpful information, visit RentLife® Property Management Blog for updated property management information and articles!

What if I lose my keys or I am locked out of the property?

In some cases, we have a duplicate set of keys available in the office. We will only release keys during normal business hours to persons listed on the lease, and identification is required.  If we have to bring a key out to you, there will be a $75 trip charge.  If you lock yourself out after hours, you will need to contact a locksmith at your expense.  The property must remain on our key system.